General IT related FAQ

Find the answers to the most common computer related problems here.

Accidentally deleted a file
Open Recycle Bin - right-click Restore
Tue, 21 Jan, 2014 at 3:53 PM
Can't exit a program
Look for an "X" in the top right corner of the application window. If cannot find, press Alt+F4. If those don't work: Ctrl+Alt+Delete to o...
Fri, 10 May, 2013 at 12:33 PM
Program doesn't work when I click on it / Shortcut doesn't work
Most likely the shortcut was moved (happens during registry updates sometimes). Right-click on the desktop, click on "New" and then on "Short...
Fri, 10 May, 2013 at 12:33 PM
Keyboard doesn't work
Could be unplugged or the keyboard driver was "lost." Unplug and re-plug the cord into the back of the machine. Reboot.
Fri, 10 May, 2013 at 12:34 PM
Mouse doesn't work / Wireless mouse doesn't work
1. Check mouse is plugged in, if it is, unplug it and re-plug it back in. Reboot machine. 2. If Wireless, check the batteries first. Best way to determi...
Fri, 10 May, 2013 at 12:34 PM
Start Button is Gone / Task Bar is Missing
Push the Windows button on your keyboard. Right-click on the Task Bar and select Properties. Here you will be able to change the settings for how your Task ...
Fri, 10 May, 2013 at 12:35 PM
No sound
1. Check to see if the speakers are muted or the volume is turned down. 2. Check to see if the speakers (headset) are plugged in. 3. If both 1 and 2 a...
Fri, 10 May, 2013 at 12:35 PM
Can't find file
Click on the Start Button, click on Search and type in the file name. For those using Windows 8, press the Windows Button and just start typing the file nam...
Fri, 10 May, 2013 at 12:36 PM
No monitor / monitor is blank
1. Check if the monitor is plugged in and powered up. Sometime they become unplugged both at the monitor or at the wall/surge strip. 2. Check if the m...
Fri, 10 May, 2013 at 12:41 PM
How do I make the font size on the screen bigger / smaller?
Ctrl+ zooms in, Ctrl- zooms out. You can also press Ctrl+ and roll the mouse wheel.
Fri, 10 May, 2013 at 12:37 PM